Quick support
Is someone from Remopivo helping you? Download the program, open it and read out the number that appears. Nothing gets installed — when you close the window, the access is over.
Windows
A single, preconfigured file. Download it and double-click. Windows may warn that it's an unknown program: click More info → Run anyway.
It comes pointing to our server: no need to type any address or key.
macOS not yet
The Mac version has to be built on a Mac, so it is not ready yet. If you are on a Mac, call us and we will help you another way.
Linux
Or run this one line — it downloads and starts it for you:
What to tell the technician
- When the program opens you'll see Your Desktop with an ID and a password.
- Read out those two values. That's all.
- When you close the window, the access ends.
If you'd rather give a short 6-digit code instead of the long ID, use the script for your system: it generates one automatically.
Are you the technician?
If they read you a 6-digit code, redeem it under Quick connect. If they read you the ID and password, connect directly from your Remopivo client.